Contact UsContact BALARAD, s.r.o.

The UK site is created and run by Schalk Zeeman on behalf of BALARAD, s.r.o. All questions in relation to purchases can be made to info@embird.co.uk

In order to receive better and faster support, please make sure to:

  • Always write your full name (including middle initial), address and transaction number (if you have already purchased our products).
  • Include all previous correspondence when replying to our e-mails.
  • Please do not use multiple e-mail addresses in communication with us.

Software support questions please address to: support@embird.net

Stock designs questions please address to: sale@embird.net

If you didn’t receive an answer from us within one working day, please check:

  1. if your mailbox is full and is not receiving e-mails.

  2. if you have written your return address correctly.

  3. if anti-virus barrier, anti-spam filter, e-mail attachments filter or other filter applied by your ISP blocks receiving of normal e-mails.

If your mail was not sent because our ISP denied relaying with your ISP (your ISP is on the black list of the spam senders), please do following:

  1. ask your ISP to be removed from the black list of the spam senders

  2. try to send your mail to embird@embird.net or embird@embird.eu or balarad@stonline.sk